Triangle Land Conservancy Text Messaging Service Privacy Policy

Last update: December 2025

Overview

The Triangle Land Conservancy (TLC) privacy statement recognizes the value of privacy of its donors, community members, and its guests.  This privacy notice provides more specific information on how Triangle Land Conservancy text messaging service collects and processes your personal information. We use a third-party cloud-based communication and collaboration application provider, RingCentral, and their privacy policy can be found here. 

Scope

This notice applies to our practices for gathering and disseminating information related to TLC text messaging service (“we,” “us,” or “our”) and is meant to provide you an overview of our practices when collecting and processing personal information.  

How We Collect Information

TLC does not store or analyze data obtained by the RingCentral application.  Our third-party provider, RingCentral, may collect personal information by direct collection, when you provide information by responding to text messages. TLC does not collect personal information via metadata or cookies (i.e. cookies are small pieces of data stored on a device by websites to remember information such as login details, preferences and shopping cart items). SMS consent is not shared with third parties.

What Type of Information We Collect

 TLC collects personal information from Ring Central to TLC systems by direct and automatic collection that includes:  

• First and last name
• Phone number
• Conversation (content of text message)

Direct Collection

• Opt-out preferences (RingCentral)
• Content of your text message responses

Automated Collection

We automatically collect the following personal information via Ring Central App:  

• Device status indicating whether a device is available for messaging
• Delivery status
• Error codes indicating why a message was not delivered (e.g. number associated with a landline, unreachable device, etc.)

How This Information is Used

We use the personal information collected to communicate with you regarding TLC operations and services, to keep you informed of important dates or activities specific to your relationship with TLC.  

With Whom This Information is Shared

We do not sell or rent your personal information.  SMS consent is not shared with third parties. We may, however, share your personal information when required by law or when we believe sharing will help to protect the safety, property or rights of TLC and community. 

What Choices You Can Make About Your Information

If you wish to unsubscribe from text messages you may receive from TLC for a conversation or campaign, you can reply with words, such as ‘cancel’, ‘end’, quit’, ‘unsubscribe’, ‘stop’, or ‘stop all’ and you will no longer receive messages.  

If you wish to re-subscribe, reply with words, such as ‘start’, ‘yes’, or ‘unstop’.  

How Information is Secured

TLC recognizes the importance of maintaining the security of the information collected, and we endeavor to protect data from unauthorized access and damage. TLC strives to ensure reasonable security measures are in place, including physical, administrative, and technical safeguards to protect your personal information.  

Privacy Notice Changes

This privacy notice may be updated from time to time. We will post the date our notice was last updated at the top of this privacy notice.  

Who to Contact with Questions or Concerns

If you have any concerns or questions about how your personal data is used, please contact info@triangleland.org or 919-908-8809.